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RESUME

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About Me...

I am a trained archivist and librarian who is experienced in library reference and instruction, archival processing, volunteer management, website and graphic design, and museum visitor services. I studied history as an undergraduate at Berkeley, and was bitten by the archives bug after performing grant-funded research at the Archives of African-American Music and Culture (Indiana University) for my senior thesis. My best find: unpublished interviews with the members of the Supremes!

 

Since my Berkeley days, I've worked as a reference and instruction librarian, archivist, museum docent, oral history interviewer, and historical researcher and writer. I'm thrilled to be on a career path that keeps me challenged, engaged, and happy, and I'm looking forward to discovering my next opportunity!

Skills

• Experience using:

  • Springshare LibCal, LibGuides, LibWizard, LibAnswers, LibChat

  • Canva - graphic design

  • Loom  - video demos

  • Poll Everywhere - interactive instruction tool

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• Formal training and experience in:

reference interviews, grant-writing, archival appraisal, accessioning, processing,  and description

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• Website and graphic design experience

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Education
University of California, Los Angeles | 2012-2014

 

Masters of Library and Information Studies

Archival specialization

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Coursework included:

• Archival Description & Access

• Grant-writing

• Collection Development 

• Information Access

• Preservation of Heritage Materials 

• Information Structures 
 

University of California, Berkeley | 2006-2010

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Bachelor of Arts in American History

Reference Librarian | California Institute of Integral Studies

San Francisco, CA

November 2016 - present 

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• Provide reference support online, over the phone, and in-person to students, staff, and instructors, including assistance with basic and advanced searching, assignment support, information literacy, and citation management.

• Coordinate, schedule, and lead classroom instruction sessions and workshops, in-person and online, for undergraduate and graduate students. Designed feedback surveys to support regular evaluation and improvement of reference and instruction services.

• Serve as a library liaison for six degree programs; work closely with instructors to integrate library services and tools (including instruction, topical workshops, and subject guides) into assignments and overall programming.

• Independently manage collection development activities for liaison programs; implemented reference collection review project.  

• Designed and published 42 how-to and subject-specific library guides as well as several instructional videos, flyers, and handouts.

 
 
Archivist | C.G. Jung Institute of San Francisco
San Francisco, CA 

July 2014 - October 2016

 

• Established formal archive and processed seven mixed material collections from over 30 boxes of unsorted material.

• Instituted processing guidelines and established suite of archival paperwork, including deed of gift, privacy and collection scope policies.

• Conducted environmental survey and implemented changes including stabilizing temperature and humidity levels in storage areas.

• Fielded all reference inquiries; created a written guide for reference interactions as well as a visitor satisfaction survey.

• Independently proposed and designed archives website with links to finding aids and digitized resources (www.sfjungarchive.org).

• Spearheaded effort to publish seven finding aids to the Online Archive of California. 

• Presented on digital archiving topics at Northern and Central California Psychology Libraries annual meeting.

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Archival Intern & Bruin Archives Project Chair | University Archives UCLA

Los Angeles, CA                                                                                            

March 2013 - June 2014

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• Coordinated, trained, and supervised six archival processing volunteers as Bruin Archives Project Chair.

• Organized, dated, and re-housed two collections related to student life and select faculty papers with minimal supervision.

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Graduate Assistant | The Center for Oral History Research
Charles E. Young Research Library
Los Angeles, CA

September 2012 - June 2014 

 

• Coded and published born-digital oral history interviews through California Digital Libraries site; assisted patrons with access questions. 

• Coordinated with CDL staff to implement new XML coding for more accurate representation of interview transcripts online.

• Designed and implemented library exhibit on artist Gordon Wagner in Young Research Library’s Special Collections. 

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Archival Intern | C. G. Jung Institute of San Francisco

San Francisco, CA                                                                                  

July 2013 – September 2013

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• Initiated project to re-house, catalogue, describe, and make accessible unprocessed archival photographs and letters; created preliminary contents lists.

• Collaborated with Institute Librarian to create 3-year plan for efficient accessioning, processing, and format migration.

• Awarded stipend and recruited for full-time position beginning in Summer 2014.

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Reference Assistant | Charles E. Young Research Library

Los Angeles, CA                                                                                      

September 2012 – June 2013

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• Assisted library patrons to locate, access, and interpret print, electronic, and special collections material.

• Actively built knowledge of collections through bi-weekly library trainings, library tours, and independent research.

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Research Associate | The Life Sciences Foundation (LSF)

San Francisco, CA                                                                                  

May 2011 - July 2012

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• Researched and authored chapters and articles for two book projects and LSF magazine, and served as editor for all LSF publications.

• Developed, edited, and updated content for LSF’s educational website using a web content management system.

• Researched, conducted, and published online oral history interviews with pioneers in the field of biotechnology.

• Promoted in November 2011 to senior member of the Oral History Program team.

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Head Gallery Guide | Hearst Museum of Anthropology

Berkeley, CA    

February 2011 - July 2012

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• Museum representative responsible for leading weekly gallery tours, scheduling tours, and addressing visitor questions.

• Provided logistical and planning support for museum events including Cal Day and receptions for museum donors.

• Promoted to Head Gallery Guide in September 2011 in recognition of work updating museum educational materials through interviews with museum archivists and curators.

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Intern | The Smithsonian Institution

Washington, DC                  

June 2010 - August 2010

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• Published online metadata for CD releases by Smithsonian Folkways Recordings and co-managed their Facebook and Tumblr pages.

• Designed presentation and script for Folkways Director to present at “IT as a Strategic Partner” conference for an audience of 200 Smithsonian employees.

• Crafted original marketing letter for Folkways CD release. Identified and categorized 70 potential promoters in Excel database. 

Professional experience
Honors & Awards

Chancellors Marshall Award (UCLA, June 2014)

Awarded to one graduating student each year for academic excellence and contributions to the IS community at UCLA. 

 

Portfolio Showcase Award

(UCLA, June 2014)

Recognition for highest achievement in capstone paper and presentation 

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Magna Cum Laude

(UC Berkeley, May 2010)

Awarded for high academic achievement and outstanding theisi research and writing. Awarded to 12 students  in 2010.  

Phi Beta Kappa

(UC Berkeley, May 2010)

Awarded to top 10 percent of graduating seniors at Berkeley for academic excellence. 

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©2015 by Heather Nelson.
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